Privacy Policy

Payment Terms

Orders are only valid for 48 hours on the system.  If no payment is made your order will expire to enable stock availability to other clients.  Payment can be done directly online or by EFT

Delivery time is between 3 - 5 working days from payment received for stock items and this does not include the courier time of 24 – 48 hours area depending – please allow sufficient time for your order to arrive as NO REFUND is given on late deliveries.

We now make and keep some of our best selling stock up front which means easy and quick delivery but should you choose the option to add your babies name your order will go over to being a custom order and can then take between 5 - 15 working days as we are booked to the brim with custom orders ALWAYS.  Subella baby will not be liable for orders delivered late or after your due date, please make sure you order in advance with enough time to change/fix anything should the need be.  NO REFUNDS are given for late deliveries.

Delivery

IMPORTANT:  YOUR ORDER WILL NOT SHIP IF YOU CHOOSE THE INCORECT DELIVERY FEE

Local Cape Town - R75.00(MUST be with in 20km from Cape Town CBD) 

Central Main Cities - R99.00  Durban central, Jhb Cetran, Pretoria Central, Milnerton, Roodepoort, Rustenburg, Chatsworth, Alberton

Outer-line/Remote farm areas - R130 - 250.00(We will send a quote should the door to door delivery be more).  Mpumalanga, Langebaan, Darling, Soweto, Lenasia, Vereeniging, Umslanga, Zinkwazi, North West, Stellenboch, Somerset West, Mitchels Plain, Nigel

Collection:  Due to high volumes of work we are not able to accommodate clients at the studio during the week.  Collections are done by special arrangment from Suzan or Natalie's home between 8:00 - 16:00 on a Thursday or 8:00 - 10:00 on a saturday morning.  (Collection point Blouberg Sands/Milnerton)

Please contact us if you are not sure of the area you fall under info@subella.co.za.  

If you select the incorrect fee we will contact you to pay the balance of your delivery fee before your parcel can ship. 

 

Website

Access to and use of this Website and the products and services available through this Website (collectively, the "Services") are subject to the following terms, conditions and notices (the "Terms of Service"). By using the Services, you are agreeing to all of the Terms of Service, as may be updated by us from time to time.

Use of Site

You may use this site to browse content and make legitimate purchases only. This site and the content provided on this site including design and trademarks may not be copied, reproduced, republished, uploaded, downloaded, modified, posted transmitted or distributed or used for any commercial purpose except with the express written consent of Subella Baby Boutique. Unauthorised use of this site and of the materials contained on this site may violate applicable copyright, trademark or other intellectual copyright laws.

Terms of Sale

By placing an order, you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price. Dispatch times may vary according to availability and any guarantees or representations made as to delivery times are limited to South Africa and subject to any delays resulting from postal delays for which we will not be responsible. Please see our Delivery Charges notice for further information. Subella Baby retains the right to refuse any request made by you. If your order is accepted we will inform you by email. When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorised user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods.

Our Contract

When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order: this email will only be an acknowledgement and will not constitute acceptance of your order. An order will not be formed until we send you confirmation by e-mail that the goods ordered can be made up in a certain size and color chosen for design. Only those goods listed in the confirmation e-mail sent at the time of dispatch will be included in the order form.

Disclaimer

If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.

Privacy Policy

By using this Website, you consent to the processing described therein and warrant that all data provided by you is accurate.

Customer service

If you have any questions regarding these Terms and Conditions, please contact us at the following email address info@subella.co.za