Delivery and Payment

Payment Terms

Orders are only valid for 48 hours on the system.  If no payment is made your order will expire to enable stock availability to other clients.  Payment can be done directly online or by EFT

STOCK ITEMS: Delivery time is between 3 - 5 working days from payment received for stock items and this does not include the courier time of 24 – 48 hours area depending – please allow sufficient time for your order to arrive as NO REFUND is given on late deliveries.

PERSONALISED/CUSTOM ORDERS:  We now make and keep some of our best selling stock up front which means easy and quick delivery but should you choose the option to add your babies name,  your order will go over to being a custom order and can then take between 5 - 15 working days as we are booked to the brim with custom orders ALWAYS.  Subella baby will not be liable for orders delivered late or after your due date, please make sure you order in advance with enough time to change/fix anything should the need be.  NO REFUNDS are given for late deliveries.

Delivery

IMPORTANT:  YOUR ORDER WILL NOT SHIP IF YOU CHOOSE THE INCORECT DELIVERY FEE

Local Cape Town - R75.00(MUST be with in 20km from Cape Town CBD) 

Central Main Cities - R99.00  Durban central, Jhb Cetran, Pretoria Central, Milnerton, Roodepoort, Rustenburg, Chatsworth, Alberton

Outer-line/Remote farm areas - R130 - 250.00  Mpumalanga, Langebaan Darling, Soweto, Lenasia, Vereeniging, Umslanga, Zinkwazi, North West, Stellenboch, Somerset West, Mitchels Plain, Nigel, Pietermaritzburg, Heidelberg, Wolseley.

COLLECTION:  Due to high volumes of work we are not able to accommodate clients at the studio during the week and prefer delivery instead.  Should you have to make a collection it will be by  special arrangement from Suzan or Natalie's home between 16:30 – 19:00 during the week or on a Saturday morning from 7:00 – 9:00.  (Collection point Blouberg Sands/Milnerton)

Please contact us if you are not sure of the area you fall under info@subella.co.za.  

If you select the incorrect fee we will contact you to pay the balance of your delivery fee before your parcel can ship.